Every tool your jewelry business needs, connected.
One platform for manufacturers, wholesalers, and retailers.
One platform. One price. Inventory, CRM, repairs, memos, and provenance passports are live today — POS, store sync, marketing, and AI tools are on the roadmap.
Inventory Management
Every piece accounted for across your locations. Serialized and quantity-tracked stock, memo and consignment accounting, stock transfers, and reorder-point alerts — with an RFID tag-ID field on every piece.
- Serialized and quantity-tracked stock
- Serial number and GIA certificate-number fields
- Memo and consignment accounting built in
- Reorder-point low-stock alerts
- RFID tag-ID field on every piece (real-time zone counting coming soon)
AI Product Photography — Coming soon
On the roadmap: snap a phone photo when you add a piece and JewelOps will generate studio-quality e-commerce images and on-model lifestyle shots — accurate to the metal, stone, and style — then attach them to the product. We're building this so there's no separate photo shoot and no upload step.
- Coming soon: studio white-background images from a phone snapshot
- Coming soon: on-model lifestyle shots — see the piece worn, not just on white
- Planned: accurate to metal, stone, chain type, and style
- Planned: attached to the product record automatically
- On the roadmap alongside store sync
Repairs & Custom Orders
Every repair tracked from intake to pickup with kanban workflows and per-piece photos. Customer-facing status portals and automated text updates are coming soon.
- Kanban boards for repair workflows
- Per-piece photo documentation
- Customer-facing repair status portal — coming soon
- Automated text updates at every stage — coming soon
- Custom order tracking with milestone texts — coming soon
- Appraisal value, insurance value, and condition grade fields
Manufacturing — Coming soon
On the roadmap: from CAD to finished piece — track every job, every material, every hour. We're building production jobs, casting, and bench scheduling into a single workflow.
- Coming soon: Bill of Materials (BOM) tracking
- Coming soon: metal loss and casting management
- Planned: bench assignment and scheduling
- Planned: calendar & task management for custom orders
- Planned: QC workflow with sign-off
- Planned: hand-off to retail/wholesale inventory
Point of Sale — Coming soon
We're building a POS that understands fine jewelry. Holds, layaway, split tenders, and certificate lookup — all without leaving the sale screen. (Memo and consignment accounting is already live in inventory today.)
- Memo and consignment accounting — live today in inventory
- Layaway and hold management — coming soon
- GIA / AGS certificate lookup — coming soon
- Split and multi-tender payments — coming soon
- Customer wishlists and preferences — coming soon
CRM & Communications
A CRM built for jewelers — B2B organizations and B2C individuals, org members, addresses, and tax IDs. A full communications stack (two-way texting, AI chatbot, review requests, and text-to-pay) is coming soon.
- B2B organizations and B2C individual contacts
- Org members, addresses, and tax IDs
- Two-way texting routed to assigned rep — coming soon
- AI website chatbot + after-hours automation — coming soon
- VoIP integration (RingCentral, Alo) + missed-call auto-text — coming soon
- Item & catalog sharing via text — coming soon
Attribution & E-commerce — Coming soon
On the roadmap: full-funnel attribution from ad click to in-store sale — even without a form fill. We're building bidirectional Shopify and WooCommerce sync with images, videos, and variations.
- Coming soon: campaign → in-store sale attribution
- Coming soon: Shopify bidirectional sync (images, videos, variations)
- Planned: social commerce via Shopify (TikTok, FB, IG shops)
- Planned: Click & Collect — buy online, pick up in-store
- Planned: event ROI tracking for trunk shows and in-store events
Reporting & Analytics
Owner-only reports your bookkeeper and your buyer both want — cost, profit margin, and vendor performance. Sales dashboards and demand forecasting are coming soon.
- Cost and profit-margin reports (owner-only)
- Vendor-performance reporting
- Real-time sales dashboards — coming soon
- Sales leaderboards and paid ad ROI — coming soon
- AI-powered demand forecasting — coming soon
Integrations — Coming soon
On the roadmap: connected to your entire trade, with no add-on fees and no surprises. Here's what we're building.
- Coming soon: Shopify — full bidirectional sync (inventory, attributes, images, videos, variations)
- Coming soon: WordPress & WooCommerce — same deep sync
- Planned: QuickBooks — automatic sales & inventory sync
- Planned: HubSpot — inventory + CRM data sync
- Planned: Stripe Terminal (S700, S710, and more) + receipt printer
See JewelOps in action
Book a live demo with our team. 30 minutes, no pressure, tailored to your store.
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