Make it and sell it, all in one system.
On the roadmap for manufacturers who also run a retail store.
Most jewelry software makes you choose — are you a manufacturer or a retailer? You're both. We're building JewelOps to handle the bench and the showcase in one platform, so that when a piece passes QC it's already in your retail inventory — no export, no re-entry, no reconciliation. The retail side is live today; the production workflow and the production-to-retail bridge are coming soon.
Two systems that don't talk to each other.
Most manufacturer-retailers run production in one system and retail in another. Finished pieces get exported, re-imported, re-photographed, re-priced. It's hours of duplicate work every week — and errors slip through constantly.
- Double data entry for every finished piece
- Inventory counts that never match
- Customer data siloed between systems
- No visibility from bench to sale
One record from CAD to customer.
The vision: a piece starts as a job ticket on the bench and ends as a sale at the register — without ever leaving the system. Production costs roll up automatically, and when QC passes the piece appears in your showcase inventory. This connected workflow is coming soon; today JewelOps runs the retail side of that record.
- Planned: job ticket → finished piece → retail SKU (one record)
- Planned: cost automatically includes materials + labor + overhead
- Planned: photos taken during QC attach to the retail listing
- Planned: customer who ordered it gets notified automatically
Full manufacturing workflow.
We're building the manufacturing side: CAD revisions, casting trees, stone allocation, bench assignment, metal loss tracking, and QC. The full production workflow is on our roadmap — not available yet.
- Coming soon: job tracking from CAD to QC
- Coming soon: bench-level scan in/out
- Coming soon: metal and scrap reconciliation
- Coming soon: parcel-level gem allocation
Serialized retail inventory today, full POS and clienteling next.
Serialized, quantity-tracked inventory, your retail CRM, repairs, and memos are live now. POS, RFID audits, two-way texting, and Shopify sync are on the roadmap — your showroom doesn't compromise because you also manufacture.
- Live: serialized and quantity-tracked inventory
- Coming soon: Stripe Terminal POS with text-to-pay
- Coming soon: RFID showcase audits
- Coming soon: Shopify sync and two-way customer texting + review automation
Production will hand off to retail. Automatically.
The plan: when a piece passes QC and ships from the workshop, it appears in your retail inventory — serialized, photographed, priced, and ready to sell. Custom orders notify the customer, stock pieces hit the showcase, zero manual steps. This handoff is on our roadmap and ships alongside the production module.
- Coming soon: auto-add to retail inventory on QC pass
- Coming soon: cost + retail price calculated automatically
- Coming soon: customer notification for custom orders
- Coming soon: shared reporting across both operations
What you'll get when production and retail share a brain.
Single Source of Truth
One inventory, one customer database, one set of reports — no reconciliation between systems. Live for retail today; production folds into the same record as that module ships.
True Cost Per Piece (coming soon)
Materials + labor + overhead + metal loss = real cost, calculated as the piece moves through production. On our roadmap with the production module.
Custom Order Visibility (coming soon)
Customer orders a custom piece? They'll see it move through production, and you'll see it hit your showcase when it's done. Planned alongside production.
Shared Customer Data
One customer profile with full history across orders, repairs, and your retail CRM today — and custom commissions once production ships.
Unified Reporting (coming soon)
Retail sell-through and margin analysis are live today; production throughput joins the same dashboard when the production module ships.
No Double Entry
Enter it once, photograph it once, price it once. Live across your retail records today; the bench-to-showcase and Shopify flows are coming soon.
See JewelOps in your own showcase.
We'll bring an iPad and a few of your own SKUs. Forty minutes, no slides — just the product, on your counter.